Staff Profiles

People You Are Likely to See:

Alarm Department
Stanley McConnell-Alarm Service Manager
Mr. McConnell has been with us since November, 1988, and has been the Alarm Service Manager since 1995. Stan directs the alarm service technicians and organizes all the testing, maintenance, and repair work for our alarm customers.

Jimmy Yee-Fire Alarm Testing Supervisor
Mr. Yee coordinates fire alarm and sprinkler testing services.


Electrical Department
Wayne Wedekind-Electrical Installation Manager
Mr. Wedekind was Keyes Electric’s second full time employee, starting in 1959. Wayne oversees, plans and prices installation projects for the electrical crews, and works directly with customers on systems design.

John Lombardo-Electrical Installation Manager
Mr. Lombardo has been with us since 1982. John works on project planning, design, pricing and job-site management for electrical installations.

John Buell-Electrical Service Manager
Mr. Buell has joined Keyes Electric in 1966 while he was still in high school. John directs our service electricians in answering calls for from both commercial and residential customers for repairs and replacements.


Heating-Cooling (HVAC) Service Department
Walter Byrnes-HVAC Service Manager
Mr. Byrnes joined us in 1999. Walter directs our HVAC service technicians who are responsible for planned maintenance and repair of customers’ heating, cooling, and commercial refrigeration systems. Walter recently received his degree in Mechanical Engineering from the Umass Lowell School of Engineering.

Gwynn MacDonald-HVAC Service Department Administration Manager
Ms. MacDonald has been with us since 1986. Gwynn facilitates customer service, works on pricing for our current customers, and oversees the general flow of recordkeeping for this busy department.

Heating-Cooling (HVAC) Installation Department
George Page-HVAC Installation Manager
Mr. Page has been with us since 1990. George coordinates the work of all of the installers working on heating/cooling projects.

Lee Cook-HVAC Installation Sales
Mr. Cook has been with us since 1998. Lee works with contractors and customers on the planning and estimating of heating and cooling installations, and continues to monitor his projects throughout the construction process.

Brad Keyes-HVAC Installation Dept.
Mr. Keyes works within the HVAC installation department on engineering and design of heating and cooling systems. Brad also conducts mechanical evaluations of installed systems.

Company Sales and Marketing
Gail Prescott-Sales and Marketing Manager
Ms. Prescott joined us in 1997 as our first Sales and Marketing Manager. Gail oversees all of our customer communications, including production of our Changing Seasons newsletter and our web site. Gail also coordinates all the people in our organization who work with customers on project design and pricing.


Behind the Scenes Staff
Olga Faybushevich-Billing Coordinator
Ms. Faybushevich joined us in 1991. Olga is responsible for all billing for all of our service, planned maintenance, and testing work.

Brad Keyes-Director of Planning and Development
Mr. Keyes started work at North Atlantic Engineering in 1976. Brad identifies and implements special projects that affect the long-term goals of the company. Brad’s other responsibilities are listed in the HVAC Installation Department group.

Ken Keyes-Resource Manager
Mr. Keyes started work here in 1989. Ken is responsible for coordination of all the resources our company uses including vehicles, communications services, and our inventory. Ken is also our resident computer network specialist.

Susan Keyes-President and CEO
Ms. Keyes joined Keyes Electric in 1977. Susan is responsible for monitoring the balance between all the services we provide, and for our administrative and internal operations. Susan is charged with creating strategies for improvement in the company’s services.

Paul Moran-Director of Operations
Mr. Moran started work with us in 1986. Paul is responsible for overseeing all of the company’s work in the field. Paul works with Susan in creating strategies for improving the company’s services.