Full Service Residential Maintenance Programs

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Heating & Cooling Full Service Program

Full Service Parts & Labor Coverage
If you are concerned about the possibility of an expensive repair bill caused by a breakdown during the season, you may wish to consider purchasing full service parts and labor coverage in addition to the planned maintenance agreement. The straightforward purpose of parts and labor coverage is to help protect you against unexpected repair bills. If you purchase a this additional coverage, you will pay a one-time charge, and then most repairs to your furnace, boiler, heat pump or cooling system will be made at no further cost to you. We have shown below comprehensive lists of what parts are and are not covered by our full service plans.

The cost of a full service agreement is small when compared to the cost of a fan motor or gas valve replacement, and if your system is more than two or three years old we recommend that you consider making this investment. Click here sign up for maintenance.

Parts covered by a Heating System Full Service Parts and Labor Agreement

Aquastat	Burner logs (standard)	Circulator motor and pump*
Circulator coupling	Condensate pump	Draft inducer
Draft regulator	Electronic ignition	Emergency switch
External transformer	External relay	Flame spreader
Gas valve	Gauge glass	Gauge glass washers
Heating fuse	Ignition devices	Limit control
Low water cut-off	Pilot burner assembly	Pilot generator
Pilot safety valve	Pilot switch	Pressure switch
Primary control	Spark plug	Thermocouple or generator
Thermostat (mechanical)**	Zone valve***
* maximum of one circulator motor and pump per season, maximum of one motor and pump per system. Coverage for additional circulators and pumps (as in multi-zone systems) may be purchased at additional cost.	** coverage includes one mechanical type (i.e. Honeywell T87F ) thermostat. Coverage does not include electronic or set-back thermostats.	*** maximum of one zone valve per season, maximum of one zone valve per system. Coverage for additional zone valves (as in multi-zone systems) may be purchased at additional cost.

Parts Covered by a Cooling System or Heat Pump System Full Service Parts and Labor Agreement:

Blower wheel	Compressor klixon	Condenser fan motor*
Condensate check valve	Condensate pump	Evaporator fan motor*
Fan hub and blade	Freon (R-22 only)	High pressure control
Legal refrigerant recovery	Low pressure control	Motor run capacitor
Motor start capacitor	Refrigerant piping**	Reversing valve
Start relay	Thermal expansion valve	Thermostat***
* maximum of one condenser fan motor and/or one evaporator fan motor per season	** only exposed refrigerant piping is covered for repair of localized leaks. Concealed or buried refrigerant piping is excluded from coverage	***coverage includes one mechanical type (i.e. Honeywell T87F ) thermostat. Coverage does not include electronic or set-back thermostats.

Only the specific components noted are covered. We include the following notes to help clarify the details of the agreement. The following items are not meant to list all items excluded for the agreement but is to help understand the limits of the coverage.

Components not covered by a Full Service Residential Parts and Labor Agreement:
The Full Service Parts and Labor agreement does not include parts or labor to make repairs to components which are connected to but external to the covered equipment (i.e. the distribution system, ductwork, balancing of air flow, zone dampers, water piping, drain piping, radiators, baseboard, chimney and flues, electrical wiring and other external equipment and materials.)

The Full Service Parts and Labor Agreement does not include replacement of the heat exchanger, boiler sections, water tanks, refrigeration compressors, refrigeration coils, repair or replacement of refrigerant piping which has failed due to metal fatigue or development of a porous condition, and/or replacement of the entire piece of covered equipment. Determination of the need to replace an entire piece of equipment, (i.e. the boiler) shall be made by Keyes North Atlantic, Inc. on the basis of the age or overall condition of the failed equipment.

No part is covered by the Full Service parts and Labor Agreement unless it is specifically listed in the above schedule of parts covered. Examples of parts or services which are excluded from coverage are: inaccessible equipment, all obsolete parts, vent dampers, relief valves, automatic fill valves and assemblies, venting or radiators or baseboard, draining of expansion tanks, or repairs and services which must be performed by an electrician or a plumber.

Additional restrictions in coverage and liability are listed on the Agreement Form, and apply to all Preventive Maintenance and Full Service (Parts and Labor) Agreements.