CHECK OUT WHAT OUR CLIENTS ARE SAYING!
20-year Client of KNA – Heating and Electrical Work
“Keyes North Atlantic has taken care of our HVAC and electrical needs for the past 20 years, and they have always been top-notch and professional. All their techs have been spot-on in assessing and dealing with the issues in an accurate and timely manner; and are always knowledgeable, courteous and neat. This winter we had to have one furnace installed and another one repaired, and the process was smooth, hassle-free and outstanding. We recommend Keyes all the time to our friends, as we have found them to be consistently reliable and professional.”
Mitsubishi Ductless Heat Pump & Electrical Service Upgrade – November 2014
“Keyes North Atlantic designed and installed a “whole house” Mitsubishi Ductless Mini-Split heating/cooling system in November, 2014 to reduce our reliance on our oil-fired steam radiators. System included 2 external compressor units and 5 internal air handling units, as well as an electrical service upgrade.
Installation met all expectations – on time, on budget, no surprises. In and out within 3 days. Crews were very professional and knowledgeable.
Performance is also meeting expectations – oil usage is down more than 75%, despite a couple challenging temperature months; system was clearly sized appropriately for our needs. Cost savings are already very clear.
We were overall very satisfied with the process and the results.”
Michael G. – Belmont, MA
Tesla Vehicle Charger – March 2015
“These guys are world class. Just so professional. They did an EV Charger install in my garage, and I can’t say enough good things about them. Incredibly responsive, sensitive to all the extra issues that come with an install. Totally trustworthy – we felt comfortable leaving them alone in the house to complete the work, while the kids needed to be picked up at school.
Kurt’s now my go to for anything electrical and I’d happily pay a premium to work with them.”
Residence – Lexington, MA
Tesla Vehicle Charger – February 2015
“We just had a Tesla wall connector installed by Kurt from Keyes. They were really quick and courteous with responses and they even came in under the original estimate. They were recommended by Tesla and we would definitely recommend them to others!”
Residence – Winchester, MA
Humidifier Installation – February 2015
“The team at Keyes North Atlantic did a fantastic job installing 2 steam humidifiers in my home. From the very beginning, it was easy to recognize that they are not simply installers. They performed all necessary measurements and load calculations that you would expect from a commercial engineering firm. Follow-up was top notch, with repeated tests and visits to make certain that the system was performing as expected. The electrical work was also first-rate and we intend to use them for all of our electrical needs.”
Mike G., Residence – Newton, MA
Fire Alarm Service – July 2014
“As a small property owner I can only say my experience with Keyes was exceptional. Keyes completely relieved my anxiety over a pending fire alarm inspection and they even were available for advice on a Sunday afternoon! I will always go with them.”
Peter M. – Property Manager
Central Cooling Installation – July 1014
“Professional, timely and accommodating, my experience with Keyes was fantastic. Installation of the high velocity A/C system in an old house (with a busy family and a dog) went smoothly and on schedule. The workers at the house did a great job with the installation work as well as clean up. And Bryan was great at answering ALL my questions!
I choose Keyes for their solid reputation, which they clearly demonstrated with the work at my home. We are all cooler and happier in our home this summer!”
Mary-Jean F., Residence – Newton, MA
Mitsubishi City Multi Cooling Installation – May 2014
Last weekend, it finally got hot enough that we needed to turn on our new City Multi AC system for the first time. It works perfectly. I am especially pleased at how even the temperatures are all over our apartment. As you know some rooms of our apartment get sun almost the entire daytime while others get no sun. This seemed to make no discernible difference to the Citi Multi.
I’m also quite pleased with how smoothly the installation went. Amazingly, you hit your scheduled completion date. We don’t experience that with other contractors. Also, your installation team kept our apartment clean, removed every bit of debris and fully complied with our Condo Association rules. Great job!”
Don M. – Back Bay
Mitsubishi Ductless Installation – May 2014
“Our experience with Keyes North Atlantic in securing proposals and estimates for the installation of a Mitsubishi wall unit AC-heat pump was very positive. The work was completed on time and on-budget, efficiently and well. The performance of the unit is very impressive, especially for being nearly silent.”
RJ B. – Waban, MA
HVAC Maintenance & System Upgrades
“I have used several HVAC contractors over many years in various homes including Vero Beach Fl, Manhattan NY, Nantucket MA, Beacon Hill MA, Cambridge MA, and was always disappointed. An HVAC company combines several skill sets including engineering, sheet metal work, plumbing, electric, and knowledge of the latest computer controls for the more advanced heating and AC units now on the market just to name a few. Finally, I recently found a company that, without question, surpasses all my past experiences exponentially, Keyes North Atlantic. Brad Keyes, the owner, is hands on, extremely knowledgeable, and polite! This is true with all the employees I have encountered from Keyes. The response time to any question is so quick that I would call it uncanny. If Keyes North Atlantic was a public company, I would definitely buy some shares!”
Jim M., Residence – Weston, MA
“I had a great experience working with KNA. They are reliable, responsive, friendly and professional, and they did an outstanding job installing a new HVAC system in my home. Bryan Marino, my contact at the company, was especially pleasant and responsive.”
Neil B., Residence – Cambridge, MA
Property Manager: Various Service and Installation Work
“I want to express my appreciation for the many years of excellent service I have received from Keyes North Atlantic. Your prices have always been fair, the service is excellent and the quality of work is exemplary. It is a pleasure to work with everyone at Keyes North Atlantic and I look forward to continuing our relationship for years to come.”
Judith M., President – Windows on Main Street, Inc.
“We have been greatly satisfied with Keyes North Atlantic and their work in installing an emergency generator at our home. Throughout the entire process, from product specification to final installation, everyone we dealt with was knowledgeable and highly professional. We were especially impressed with the electrical installation team, who took great care to minimize our inconvenience during the process, and who performed their work with the same degree of care and consideration that they would have within their own home. I am happy to recommend Keyes North Atlantic to other residential home owners looking for competent and professional electrical services.”
Residence – Sudbury, MA
Religious Facility: Complete Heating and Cooling Renovation
“I am very happy for the opportunity to write this testimonial for Bryan Marino and his organization at Keyes North Atlantic. When Temple B’nai Israel was faced with the very costly decision of whether to continue expensive repairs to a very old steam heating system (the building is close to 100 years old) or replace the entire system with a modern, dependable heating and cooling system, we undertook the usual investigation into companies and approaches. When Bryan showed up with his presentation, we knew we had found the way to go. He worked very closely with our committee explaining every nuance of his recommended approach. He was always available to us as we proceeded with installation, attending meetings, checking on the work in progress, making refinements on the fly as we encountered obstacles in this old building wherein such a modern system had never been envisaged. Bryan was knowledgeable about all aspects of his business and of our building and always came across as the professional that he is. As such, we held him to professional standards and expectations and we were not disappointed. I couldn’t possibly have expected more and have full faith in recommending him to friends and associates as the need for his expertise arises. In addition, the crew from Keyes North Atlantic was also completely professional, very tidy and accommodating as the building had to remain in use during the installation. That meant they had to clean up every day and put their tools, equipment and supplies in designated storage areas. It was a pleasure to have them doing the work. Their supervisor and Bryan were very patient and thorough when the time came to train our people in use of our new heating and cooling system. It has performed as promised meeting our every expectation.”
Harvey M., Treasurer – Temple B’nai Israel
High Velocity Cooling Repairs
“Keyes North Atlantic did an outstanding job on a tricky repair in our home. We had a series of leaks throughout an incorrectly installed high velocity system. The work was completed on time, with minimal disruption to our home, and the crew were professional and courteous. My only regret is discovering Keyes so late in the process!”
Randy B., Residence – Cambridge, MA
I have been a client of your firm for some time and I am writing to you now because of how satisfied I am with job Kris Yerby did in helping me upgrade my audio/video system. He listened very carefully to what I told him my goals and preferences were in the beginning, and he gave me a responsive and well organized proposal which I accepted. Kris was here for the installation and made sure over a couple days that everything was working perfectly. As I’m sure you know, getting all new components to work properly, especially with brand new technology, is no easy matter. I never had to worry that Kris was rushing to get done before he had everything tested. He also made sure to give me his contact information in case I needed any help learning how to operate the system and/or if anything wasn’t working properly. In this day and age top notch service is hard to come by. I have always been pleased with the work of your staff and keep coming back because I get the level of service I expect. I wouldn’t settle for anything less. I would appreciate your sharing any or all of my comments with Kris.”
Robert R., Residence
Property Manager: Various Service and Installation Work
“I have worked with Keyes North Atlantic on several projects at a number of properties within my portfolio. They are always extremely responsive and show a genuine interest in resolving whatever issue it is they are addressing, whether it be a cooling tower problem or an ancient boiler that doesn’t seem to want to stay lit. No matter the situation, I know I can rely on Keyes to act fast and stay involved until the issue is completely resolved. I am confident recommending them to any of my clients and know they will never make me look bad.”
Cailin B., Property Manager – Mediate Management Company
Central Air Conditioning Installation
“Two guys, a lead HVAC and an assistant, completed the job in 5 days, wrapping it up in a snowstorm. The supervisor came in at the beginning and end of the job. The workers were polite, cooperative, happy to answer questions, and cleaned up well.
I was completely happy with their work. I would do it again , and realized that I was paying more partly for quality (of equipment and personnel), but, also, for a “security blanket”, i.e., if something went wrong, Keyes would be able to follow through on their commitment; problems would be resolved timely; promises kept. And, there would be someone to answer the phone.”
Katherine K., Residence
High Efficiency Boiler Installation
“I found dealing with Keyes to be a pleasure. They are both very professional and their customer service is excellent. There was no sales pressure I found when dealing with other companies. They came to do an estimate and discuss options. Once decisions were made they showed up as scheduled and performed the work in a timely manner and did an outstanding job. I would certainly recommend them.”
Brice B., Residence
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